Effective Date: June 1, 2025
PLEASE READ THESE TERMS OF SERVICE ("TERMS") CAREFULLY. BY ACCESSING OR USING THE FRESH PARROT MOBILE APPLICATION ("APP") OR ANY RELATED SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE APP.
1.1 Sygma Labs Inc., a New York corporation located at 370 Jay Street, 7th Floor, Brooklyn, NY 11201 ("Company," "we," "us," or "our"), provides the Fresh Parrot App which enables users to obtain virtual phone numbers via Twilio and, at the user's election, to record and transcribe telephone calls (collectively, the "Service"). These Terms govern your access to and use of the Service.
1.2 We may modify these Terms at any time. Material changes will become effective thirty (30) days after posting. Continued use of the Service constitutes your acceptance of the revised Terms.
1.3 Your use of the Service is also subject to our Privacy Policy available at: https://www.sygmahq.com/legal/privacy-policy.
2.1 You must be at least 18 years old (or 13+ with verified parental consent) and capable of forming a binding contract to use the Service.
3.1 Phone Numbers & Twilio. The Service provisions virtual phone numbers through Twilio, Inc. You acknowledge and agree that Twilio is a third‑party provider and that your use of phone numbers is subject to Twilio's applicable terms.
3.2 Call Recording & Transcription. The Service records and transcribes calls by default. You are solely responsible for obtaining all legally required consents from call participants. For convenience, the Service plays an automated notice that the call may be recorded, but this does not relieve you of your obligations to comply with applicable recording laws.
3.3 Emergency Calling. THE SERVICE IS NOT A REPLACEMENT FOR TRADITIONAL TELEPHONE SERVICES AND CANNOT BE USED TO PLACE 911 OR OTHER EMERGENCY CALLS.
4.1 Access to certain features of the Service requires payment of subscription fees. All fees are non‑refundable, and we offer no proration for partial periods unless required by law.
5.1 Recordings and transcripts are retained for ninety (90) days from the date of creation, after which they are permanently deleted. You may delete your data at any time via in‑app controls; deletion is irreversible.
6.1 You agree not to use the Service to: (a) engage in spam calling, telemarketing, harassment, or any illegal or abusive activity; (b) violate any applicable laws or regulations; (c) infringe on third‑party rights; or (d) interfere with or disrupt the Service.
7.1 All rights, title, and interest in the Service and its content are and will remain the property of Company and its licensors.
8.1 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.
9.1 IN NO EVENT WILL COMPANY OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE SERVICE.
10.1 You agree to indemnify, defend, and hold harmless Company, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your violation of these Terms or your use of the Service.
11.1 We may suspend or terminate your access to the Service at any time for any reason. Sections relating to intellectual property, warranties, liability, indemnity, and miscellaneous provisions will survive termination.
12.1 These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
12.2 You agree to submit to the exclusive jurisdiction of the state and federal courts located in New York, New York for any disputes arising under these Terms.
13.1 For questions about these Terms, please contact us at: support@sygmahq.com
14.1 If any provision of these Terms is held invalid, the remaining provisions will remain in full force and effect. No waiver shall be deemed a further or continuing waiver. These Terms constitute the entire agreement between you and Company regarding the Service.
END OF TERMS.